Privacy Policy
Introduction
POLKA GROUP PTY LTD respects your privacy and we are committed to protecting
it.
This Privacy Policy sets out the processes and procedures which POLKA GROUP PTY LTD will follow in relation to the treatment of personal information. It includes information on how POLKA GROUP PTY LTD collects, uses, discloses and secures customer information. This policy also includes information about accessing and correcting personal information.
This policy has been drafted having regard to POLKA GROUP PTY LTD's obligations under the Privacy Act 1988 and the new National Privacy Principles (the Privacy Act). This Policy is a public document and has been prepared in light of National Privacy Principle 5, Openness.
1. Your personal information is important to us
POLKA GROUP PTY LTD takes its responsibility to protect your personal privacy
seriously and recognises that you have a right to control, and have access to,
your personal information. POLKA GROUP PTY LTD only stores statistical information
about you. We do not obtain any personal information unless you choose to give
it to us. The types of information we collect include referring sites, browser
used, pages visited and other generic measures of user activity. This information
is then used to measure the number of visitors to different sections of our
site and thus assists us in making our site more useful to users.
2. Using and disclosing your personal information
POLKA GROUP PTY LTD will not use or disclose any information about you without
your consent, nor will we access your communications on our website, unless
required to by law.
3. POLKA GROUP PTY LTD membership
POLKA GROUP PTY LTD offers a more rewarding and personalised customer experience
for its Members. Members are required to register and login each time they visit
the POLKA GROUP PTY LTD website or elect to have the website automate the login
process each time the browser on an individual's computer is directed to the
POLKA GROUP PTY LTD website. NOTE: POLKA GROUP PTY LTD recommends that users
only choose to automate their login feature on non-public and non-shared computers.
POLKA GROUP PTY LTD is not responsible for the level of access it's members
enable to their computers and/or the level of login automation they choose to
opt for.
POLKA GROUP PTY LTD does allow access to it's website without the need for membership. Users are still able to access much of the POLKA GROUP PTY LTD content even if they choose not to become a POLKA GROUP PTY LTD Member. Access and/or interactivity to certain features of the website is however restricted to Members only. This is typical for Members choosing to store previous shopping experiences without wishing to re-enter information.
4. Collecting personal information about you
When you engage in certain activities on this site, POLKA GROUP PTY LTD may
ask you to provide certain information about yourself by filling out and submitting
an online form. Compliance with this request is optional (except in the case
of purchasing goods, where supply of information is mandatory to complete transaction),
as is the level in which you may choose to participate in any market research
surveys available within our website. POLKA GROUP PTY LTD only uses personal
information to better understand your needs and interests and to provide you
with a more personalised service.
There are two types of information we collect about you:
Personal information
This is information that is associated with the personal details you have chosen
to provide when applying for POLKA GROUP PTY LTD membership. The accuracy of
the information provided is outside of POLKA GROUP PTY LTD’s control.
POLKA GROUP PTY LTD’s online forms are enabled with field verification
technology, which is only used to validate the format of the data provided.
Field verification technology cannot validate the accuracy of the data provided.
POLKA GROUP PTY LTD understands that many people choose to create an alias as
a means of identification when it comes to subscribing to particular types of
membership. POLKA GROUP PTY LTD will continue to refer to you by the name or
alias that you have chosen, for as long as you choose not to update your personal
profile. POLKA GROUP PTY LTD does not collect information about you from other
organisations or from websites outside of the POLKA GROUP PTY LTD website.
Non-personal information
This is information that is associated with usage and service operation and
is not associated with a specific personal identity. POLKA GROUP PTY LTD collects
and analyses non-personal information to evaluate how visitors use our website.
Non-personal data collected may include the pages visited on POLKA.NET.AU, unique
URL's visited within POLKA.NET.AU, browser type and IP address. Most non-personal
data is collected via the use of cookies or other analysis technologies. The
POLKA GROUP PTY LTD website uses cookies, web beacons and other technologies
for data analysis and personalisation services. POLKA GROUP PTY LTD also places
adverts and banners on other websites that may use cookies.
Should you decide that you do not want POLKA GROUP PTY LTD to retain any personal
or non-personal information, you can use the Preferences option on your browser
program to remove all cookies and to set the browser option not to accept cookies
in the future.
5. Securing your privacy
Several tools, policies and protocols have been used to safeguard the submission
of information through the POLKA GROUP PTY LTD website. Security measures have
been integrated into the design, implementation and day-to-day functioning of
the entire operating environment, as part of our continuing commitment to the
security of electronic content and electronic transmission of information. All
personal data that is transmitted via the internet is encrypted using 128 bit
encryption via Secure Socket Layer (SSL). You can check the level of security
on any POLKA GROUP PTY LTD web page where personal information is requested
using the closed padlock on the bottom right hand corner of your browser window.
Use of this secure technology ensures that your data can only read by the intended
recipient. Should the data be intercepted by a 3rd party, the data's contents
will remain unintelligible, unrecognisable and anonymous.
POLKA GROUP PTY LTD strongly recommends that you do not divulge your password to anyone in an unsolicited phone call or e-mail. When you choose to leave the POLKA GROUP PTY LTD website from a password protected area, it is always recommended that you log off from the browser page or otherwise exit the browser page.
6. Storage of your personal information
POLKA GROUP PTY LTD will endeavour to take all reasonable steps to keep secure
any information which is held about you. POLKA GROUP PTY LTD stores all of its
information on secure databases that are protected within controlled facilities.
POLKA GROUP PTY LTD staff and all contractors who provide services related to
our information systems are obliged to respect the confidentiality of any personal
information held by POLKA GROUP PTY LTD. POLKA GROUP PTY LTD will not be held
responsible for events arising from unauthorised access to your personal information.
To assist in keeping your personal information secure, you must never divulge
your login details to any other party. Please notify us immediately if there
is any unauthorised use of your account or any other breach of security.
7. Our use of cookies
When you visit POLKA.NET.AU you can access important information without revealing
your identity. In order to provide you with a more personalised website experience,
we might use cookies to track your visit. A cookie is small amount of data that
is transferred to your browser by a Web server and can only be read by the server
that gave it to you. It functions as your identification card, recording your
information and preferences. It cannot be executed as code or deliver viruses.
While POLKA GROUP PTY LTD might use cookies to track your visit to POLKA.NET.AU, and our web servers automatically log the IP/Internet address of your computer, this information does not identify you personally and you remain anonymous unless you have otherwise provided POLKA GROUP PTY LTD with personal information. If you do not wish to receive any cookies you may set your browser to refuse cookies. In some instances this may mean you will not be able to take full advantage of parts of the POLKA GROUP PTY LTD website. The use of cookies can enhance your enjoyment of what is offered by POLKA GROUP PTY LTD, because they can help personalise your experience of our website. They can make it easier for you to shop online and can ensure that the information provided to you is most relevant to your needs and interests. Cookies can provide us with aggregated information on how people use our website, and which advertisements are effective, thus helping us to continually improve our website.
8. Unsolicited email commonly known as SPAM
POLKA GROUP PTY LTD is a strong advocator against SPAM, and as such, POLKA GROUP
PTY LTD will not send unsolicited email without first asking you whether you
wish to receive this information. Should you ever wish to cease receiving correspondence
from POLKA GROUP PTY LTD, please follow the instructions on how to remove yourself
from our mailing list (this information is available on all POLKA GROUP PTY
LTD correspondence). Alternatively, you can login to your personal profile via
the POLKA.NET.AU, website and modify your profile accordingly. Should you choose
to communicate your request to be removed from such a list using either email
or one of our personal contact forms, please allow seven days for this request
to be processed.
9. You can access the information we keep about you
Personal information is only collected when you choose to login to POLKA.NET.AU.
If you login as a POLKA GROUP PTY LTD Member, you are able to access, change
and update your membership profile at any time. Should you wish to access the
information we hold about, please contact us via our privacy feedback form specifying
your User ID, Password and email address as well as the details of your request.
We will endeavour to respond to your request within 30 days.
10. POLKA GROUP PTY LTD and third party links
POLKA GROUP PTY LTD provides links to third party websites that are not under
the control of POLKA GROUP PTY LTD. Subsequently, we cannot accept responsibility
for the conduct of companies linked to our website. Before disclosing your personal
information on any other website, POLKA GROUP PTY LTD strongly recommends that
you examine the terms and conditions of using their website.
11. What to do if you have a problem or question
POLKA GROUP PTY LTD takes issues concerning privacy seriously and will endeavour
to address these concerns immediately. If you have any further queries relating
to our privacy policy, or if you have a problem or complaint, please contact
us via our privacy feedback form or alternatively please contact one of our
customer service representatives.
12. Changes to our policies
POLKA GROUP PTY LTD is committed to being Australia's leading maternity lifestyle
website. As such, future additions and enhancements to the features of the POLKA.NET.AU
website are envisaged. POLKA GROUP PTY LTD reserves the right to change our
privacy policy as deemed necessary and will notify you of any changes via the
POLKA.NET.AU website.
13. Further information on privacy in Australia
For more information about privacy issues in Australia and protecting your privacy
please visit the Australian Federal Privacy Commissioner's website.
